My New “Worst Call Ever” Has Arrived

Ask any EMS or other public safety professional what stereotypical trope in conversation they hate the most, and they’ll probably tell you not to ask “What’s the worst thing you’ve ever seen on a call?” – and for good reason. We don’t like revisiting those calls. We don’t need to trudge them back up into memory for your own personal entertainment. We have our own ways of dealing with the feelings and memories surrounding those calls, and a lot of them are private, sensitive topics and are not for public discussion. Certainly not around the dinner table, or standing at the grill in the backyard over a couple of beers. Not only that, but you, as an outside observer, likely have no idea the amount of trauma you’re about to be subjected to by engaging in experiencing such a traumatic experience in whatever vivid detail we decide to come up with in response to your imposition. Asking a public safety professional to rehash their “worst call ever” is like asking a loved one “what’s your most painful memory and would you mind sharing that with me just for giggles?”

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Revisiting Mental Health…. Again…. and Again…

I wrote about the Code Green Campaign back in 2016 in my post about calling a code on our mental health. I was talking about how some of my “ghosts” haunt me, revisit me, remind me of some of the worst calls I’ve ever been on. It happens to me frequently. At night. During the day. When my mind wanders. When I run into an old partner. When I run the same type of call. When I’m training a new hire and they ask a question that reminds me of a patient with the same type of symptoms. I guess since I’ve been “doing this” for 15+ years, I’ve run enough calls that I’ve got more than a few bad memories stacked up inside my head, and some of them bubble up to the surface occasionally. Sometimes I can just shake it off. Sometimes they stick around, and I sit with it for a while and think about how the call went. How it made me feel then, and how it makes me feel now. Sometimes I think about what lessons I still carry with me as a result of the call, because I try to never let a “bad” call be in vain. A very dear mentor friend of mine told me that every death in the field should be a gift in some way to a field provider, that we should still be able to learn from it, and grow stronger as providers and be able to better care for patients and their family members as a result of having gone on that call, even if we weren’t able to have a positive outcome for that particular patient. I also write things down in journals, so I can look back and reflect on them. I talk to friends and coworkers. I talk to my family, sometimes more than they would like, I think. Probably most importantly, I talk to a therapist. Not as often as I should, but I have built a trusting relationship with a clinically trained therapist who specializes in working with public safety employees, and I know that I can reach out to her when needed, and that’s a valuable tool in my mental health toolbox. So why am I revisiting this topic again, today?

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Lifesaver? Hardly.

This lifesaver pin was presented to me to celebrate my first CPR “Save” – when, early in my EMS career, I worked as part of a team of EMS professionals to apply CPR (Cardiopulmonary Resuscitation) to a Sudden Cardiac Arrest victim, and this resulted in the patient having their pulse restored long enough to be transported via ambulance to an ER for definitive care for their blocked coronary artery. The patient lived, was able to walk out of the hospital, and to the best of my knowledge, lived a long and happy life for a good number of years after that. I wear this pin with pride, celebrating this moment in my career when I worked as part of a team of professionals to truly save a life, to help literally bring somebody back from the dead, to give them a second chance at life. To make the biggest, greatest, possible difference in a human being’s world one could ever possibly hope to make.

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The People Who Make Up My Life

My wife joined my life journey unexpectedly, and has remained a steadfast and constant source of compassion and comfort.

I’ve been thinking a lot lately about how people move in and out of my life. Quickly. Slowly. Suddenly and abruptly. Gradually or almost without noticing. The amount of time they spend in my life, in my physical presence seems completely unrelated to the amount of time they remain in my conscious and subconscious mind for days, weeks, and years after we part ways. Did they become a part of my life because I was born into a family they were already a key part of, as with my Gramma, and so I never knew a world without her as I grew up, forming every early memory and becoming the person I am today with so many of her fingerprints all over my way of thinking, of being, how I interact with people, how I think about the world around me? Or were they a coworker who became like a family member to me, a brother or sister, who I could trust with my life in a heartbeat, and who would trust me with theirs just the same? Were they a patient? Brought into my life by maybe the worst part of theirs, expecting me to solve their most dire problem at a moment’s notice, together for perhaps only minutes or an hour, and gone again just as fast.

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Knowing When You’ll Die

mt-neboFirstly, I’d like to apologize for not posting to the VEB blog for a couple months. The holidays kind of ran away from me and I have been particularly busy at work. Thank you for remaining a reader and subscriber, to those of you who are still with me. This post is a sermon I delivered at my synagogue back in October. Some of the references in this sermon are from the Hebrew Torah, (or the “Old Testament” as many of you may know it) and are easily found using Google if you need a refresher or are unfamiliar. For the most part, it’s not particularly religious, it’s more philosophical, and I talk a bit about EMS in it as well, so I hope you enjoy it. A number of people have requested that I share this online for re-reading or being able to share it elsewhere. If you do share it, please remember to credit back to me at this blog or by email. If you have any questions, comments, or feedback, I always welcome them at dave@ventricularescape.com or by leaving a comment below the post here. Thanks again for reading – and Happy New Year!

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How We Used to Die

An excellent piece I read a while ago and then lost the link before I had saved it. How do you handle elderly patients in cardiac arrest? Are these calls difficult for you? I often wonder if anyone has spoken about quality of life vs. quantity to the family members crying out for help for their loved one. Read this excellent blog post and let me know what you think in the comments section. –Dave

How We Used to Die (external link) 

A Bad Day in EMS

bad day

What does a “bad day” in EMS look like? First you have to ask if it’s a “bad day” for the EMS provider…. or for the EMS recipient. As a provider, I’ve had all kinds of days. I’ve had days where I feel appreciated by my employer, the general public, my coworkers, and my patients. I’ve also had days where I feel insignificant. In the way. Replaceable. Patients who don’t want your help, or worse, need your help and there’s nothing you can do. Family members who discover a loved one at home, deceased, having never gotten the chance to say goodbye, not even sure how long they’ve been dead. I’m a religious person, and I believe that a lot of things happen for a reason, but I also think that sometimes bad things just happen. Babies don’t die because they’re bad people or they’ve done anything wrong. Innocent drivers don’t get killed by drunk drivers because they wanted to buy groceries. In EMS, it’s our job to make scenes and create calm, direct patient care, and try to make a bad situation slightly better than how we found it. Continue reading “A Bad Day in EMS”